In case of a lost password, and if you cannot reach the IT Helpdesk, Members can change their password using the following emergency procedure.
Before starting, please make sure you have the following:
- The user name you have received from the Secretariat
- The mobile telephone number you have communicated to the Secretariat
You need the user name to start the Lost Password procedure. A temporary security code will be sent by SMS to the mobile telephone number.
To start the Lost Password procedure, click https://reset.cor.europa.eu.
The user interface is only available in English. To read the instructions in your language, click here.
In case of difficulty, please contact the IT helpdesk at +32 (0)2 546 9697.
-
-
When the following screen is displayed, please enter your user name:
Click on "Next"
A temporary security code will be sent by SMS to your mobile telephone.
-
-
-
Please enter the temporary security code:
Click on "Next"
-
-
-
Pease enter and confirm your new password.
-
If the operation has been successful, you will see the following screen:
-